Method Community

Laura, Hope all is well.  :)  May I also suggest posting questions like these on the Consultants and Account Managers forum group.  The group is dedicated for Method Consultants and Account Managers like yourself.  This group is more of a users group but if you feel the questions are of a general nature, feel free to post ...

 Denis, I left you a vm and sent an email as well.  Before trying to delete and reinstall Field Services, will you confirm that none of our customizations (forms, etc) will be affected? Thanks, Laura

Nice workaround. I appreciate the effort, this will certainly streamline things a bit.

Hi Alec, One workaround that we thought of here at Method is to use MailTo handle. This will allow who ever clicks the link to open their default client with some preset parameters (Subject, CC, BCC, Body). However, you will not be able to use attachments. 1.      Drag a label object on the screen, ...

 Hi Laura, I've emailed and left you a vm message regarding getting the client's account name. In the mean time, a workaround may be to try to import field services again in order to get that screen back, and then add the tab link in under customize -> tabs. Regards, Denis

 Hello, You have actually found a bug! Thank you!  We've set the dogs on our developers to fix this. As a temporary work around however, what you can do is the following: Add a basic math calculation action to your workflow, that will take the original action result variable. Add 0 + original action result variable then round ...

Hello Team, We have a client with a live Method account (full blown) using Field Services.  When we go to the Field Services Center and click on My Calendar, the existing customers screen appears. When we go to Customize/Screens and look for the FS calendar the screen name appears as FieldService_Calendar@$#.  We ...

Thanks for the info.  Got the balance to be displayed using the 'Retrieve from table' action, but the value is shown in .0000 format How do we get it in .00 format?

TogsTeam - Good news, if you do it right, you can choose (b) Append to the existing records. When you export the records, make sure the RecordID is exported along with the fields you want to change. This will be used to identify and match records on the import. When you import the data, play close attention to "2. Set ...

If I exported my Customer records, did some data cleanup in Excel, and then imported them back into the Customer table, would the revised records: a) Update (or overwrite) the existing records b) Append to the existing records c) Crash, because the unique Customer record ID would be duplicated   I know this seems like a simple question, ...