Method Community

We tried to integrate our webpage to method by using web form, and when we go to  the thank you email step, we found we could not type anything into the email body part, is there any way to fix it soon? thanks for help

Hi Mike, The reason why this is most likely happening is because by default clicking "Go To" will try to bring up the Invoices screen under Customer Center > Invoices. Since I do not see the Customer Center tab in the video I am assuming the current Role does not have access to the Customer Center tab therefore bringing up a blank ...

Hi Guys Trying to find invoices on the system and get a dead page - please see below http://www.youtube.com/watch?v=-zUvCC3HlWw Let me know your thoughts havefun Mike

Hi Jacques, Thanks for your patience. We have tinkered around and believe we've patched the issue. It appears to work on our end, but should you experience this, kindly let us know. Regards, Denis

Mike, As Matt mentioned the cause of this issue is most likely that the role being used does not have access to Customer Center > Customer List. Please let us know if you are still having issues. Michael

Gregory, Try the following format 2010-Nov-17 12:00:00 PM . A good way to figure out the proper formatting for fields when trying to import data is to first export data from the table you are going to import into. For example to come up with this date format I used the Import / Export feature to export the CreatedBy field from the Activity table ...

[quote user="pdirect"] Thanks, it was an IE8 compatibility view problem.  I'm surprised that Method hasn't resolved that problem yet . . . esp. since you're using aspx pages, a Microsoft technology. [/quote] We're working on a bunch of changes on the back end.  Some of the updates will help to resolve ...

Thanks, it was an IE8 compatibility view problem.  I'm surprised that Method hasn't resolved that problem yet . . . esp. since you're using aspx pages, a Microsoft technology.

Really?  Which browser are you using and which screen/tab are you clicking on?  I just tested out logging into your account in FireFox and Internet Explorer 8.0 and it appeared perfectly fine.   Keep in mind that if you're using IE8, you'll need to go to Tools > Compatibility View Settings and check the ...

Actually, now all of our Method pages are showing up in tiny 2 inch windows (vertically) and we need to scroll vertically to see the entire window.