Method Community

Tal, We put in a minor update for sending mapped jobs to Xora. It was working but required you select the record from the grid prior to sending it to Xora. This is now updated to allow you to send immediately after saving a new job. We’re currently looking into the Action Sequence and will get back to you on this issue.

When Trying to get time from Xora I keep getting an error message box....   Message: Action Sequence: 5 There has been an error during the action process   ???

  So I'm getting another new error as well, which may be related. When I try to pull time back from Xora into Method on the 'Connect with Xora' screen, I get the following error message: Action Sequence:5 There has been an error during the action process. I'm getting the impression that both of these errors are ...

I can't seem to find it on the live site?

I'm having a problem sending jobs to Xora. I've been using the Method program daily without a hitch, but for some reason now I get this error message. What happens: Under the 'Send/Map Xora Jobs' tab, I do my regular routine of creating a job, selecting it, and then pressing 'Send to Xora'. I then select the ...

Hey Rick, There are no problems with Method, check to see what role you’re currently assigned. Have you setup users, or made any changes to user profiles? If you have not done any of the above, activate the MethodSupport user in your account and let me know the account name. I will take a quick look and let you know what I find. If this is ...

Hi Lee, The Method Engine will recommend the QB file be open to ensure real time syncing. You can close or log off from QB at any time but changes or updates will not be sent to QB until the next time a connection with the engine is established. Changes and updates will happen automatically at that point. The prompt from QB for permissions is a ...

I loged into my Method account today and my Customer tab is missing. Is this because my setting are wrong or is this a method problem. Thanks Rick ASI

[quote user="Method_Valbon"] ... Regardless of the user selected you would never have to terminate Method because Method is not actually tapping into the use of the license. The admin could be logged into Method and QB simultaneously. [/quote] Not sure I follow how that's possible, since the Method Engine tells me to be sure to ...

Hi Lee, It sounds like the QB login does not have the sufficient permissions. It is recommended but not required you use the QB admin. Regardless of the user selected you would never have to terminate Method because Method is not actually tapping into the use of the license. The admin could be logged into Method and QB simultaneously. Try ...