Method Community

 It turned out the Listener was not properly installed. A repair was done to the Method Listener and that fixed it.

John emailed his response as follows: “May I contact them directly. Thank you for your partnership,” John, it’s actually an inner component, so they are not someone that supports end users. We’re currently using version 8 of the report designer, and it appears that version 9 actually supports HTML rendering by the RTF ...

An invoice was created, but our Quickbooks user cannot view. She get the following error: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ...

Hey John, The report designer is actually a 3rd party component we use. I don’t believe (un-confirmed) it’s capable of rendering text with formatting options pulled from an HTML editor. Add to this post in a couple months and we’ll see if we could dig deeper into this then. Val

Hey Pamela,   Our developers are working on this, I will post an update as soon as this is resolved.  

Within the FieldService Work Order (WO) Screen, I've identified the comment field as an HTML.  This allows me to format the field with different fonts, highlights, bullets, etc...   However, when generating a report from the WO screen to a PDF, I see the HTML tags in the comment field on the PDF document. Within ...

 Any progress? I still can't make it work.. Thanks,

  Hey Dave, If you would like your account reset, that’s fine. Please email your business consultant and they can start that process for you.  In order to copy the reports, you would need a new account. Sync the new account to your QB company file, then import the screens that contain those reports. Once you have all the ...

 So I realized after my post that Amanda (One of our hard working business consultants) had already been looking into this. Amanda is out of the office today but did email me after seeing this post to correct me. Turns out she is working with our developers on getting this done and you could possibly see this as early as Monday.   I will ...

Hi there, You’re getting this message because you’re trying to save a WorkOrder while one of the required fields ‘Assigned To’ is missing. If you removed the field from the screen, you’ll have to add it back before you can save the record. By design WorkOrders are assigned to Method users because not every ...