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Recently I created a new customer.  I then created another customer that has the same address.  One is not a job of the other. When I went back to view the customer list, the Full Name that is in bold and is not maintainable, is now preceded with a colon, for both customer listings. Any ideas of why the colon is there, or how to get ...

…so here we are a month later…you noticed didn’t you?! All bets are on that when you logged into Method this morning there was THREE TIMES the excitement and buzz. Three times the excitement because as of today you’ll be tripling your efficiency like you asked for. I’m all smiles too because I was born on the 3rd so ...

Anyone who runs a company knows that a typical day is made up of putting out fires, attending too many meetings, and finding time for mundane tasks that you still haven't figured out how to delegate.  If you are lucky you can dedicate a tiny sliver of your day to work on “what's next”, i.e. those changes your team can make ...

  Hey John, Welcome to Method!   Yesterday we had some updates going out on the site with the field services tab, However, the updates are complete and I've gone ahead and tested this on my end and it seems to work fine now. Please let us know if you are having any further problems.

 Hi,  I am just getting started and when I try to save a new work order in the field services module I get the following error: Please make sure an input control for 'ActivityTypeRef' is on the screen and a value is entered. Additional Information Action Sequence Order:5 Please advise, Thanks, John

Hi Gavin, What steps did you take when trying to make changes? You’d have to customize the screen the calendar is found on and then edit the Calendar object from there. This brings you to the Calendar Wizard which has 7 steps. Change the Day Start Time and Day End Time in step 1. Hope that helps,

I am trying to have the calendar view display from 6am to 6pm, but the times down the side of the calandar seem to only display from midnight through to 9am.  I have tried to change this under the customise tab but it doesn't seem to make any difference.  Any suggestions?? Thanks, Gav

I received a question from David who asked: "I am doing some work for a landscaping company and we want to import our employees timesheet information from excel into quickbooks.  We will need to allocate what amount of time an employee spends on several different tasks and whether or not those items will be billable or unbillable.  ...

Sweet!  I look forward to it.

John - For now just start typing the new entry and it will show up as you start typing. There is an action that refreshes the dropdown list.....but starting next week (maybe the week after) it probably won't be necessary anymore as we have drammatic changes coming in that replaces all the dropdowns with specialized super-fast dropdowns we ...