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Thank you.
It was the screen caption in the error message instead of the screen name that threw me off.
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Matt,
If you think back, have you deleted the 'Add / Edit Activity' screen or done any customization that could have lead to this? If you’ve deleted the screen go back and copy it in and be sure to double check the actions for the GoTo link on that grid.
From what you’ve described you get the message when you click GoTo from ...
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From the call center dashboard, I click the My Activities tab. When I click GoTo for any of the activites in the grid I get a popup error that says:
Could not run the 'Show Screen In Popup' command,
as there was a problem locating the Screen 'Add / Edit Activity'. This
Screen may have been deleted, or if you copied the original ...
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I changed the name of the field I was trying to add and it worked correctly. I also tried adding the new field a second time and received a proper error message about it not being unique. So it seems to be working properly except when I try to add the field using the origional name.
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No, I'm still getting the same error message as before.
I checked in the Customer table in Method and the field that I am trying to add is not in there.
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We're getting a message that the field you are creating already exists. Just made a couple changes on the backend to put that into the response message. Are you getting a more informative response if you try again now?
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It appears I spoke too soon. (Actually I was looking in the completely wrong place when I was testing it out).
I tried to create a dropdown field in the customer table and I still get the "An error has occurred. An email has been sent to Method staff. If this problem persists, please contact the Method Team at ...
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Yes, that should be the message you get in both the MethodAPIUpdate and the MethodAPIInsert.
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It appears to work now. Now I get "This insertion will violate a requirement that the record in the destination table must be unique."
I also noticed that some of the other messages about a record not be unique have been changed to the same new message. Is this going to now be the standard message?
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Updates are up there now (we were about to do an update anyway).
Want to give it a try?