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 Hi James, The 'trick' to have a work order show up as an all day appointment is to copy the FieldService_AddEditWorkOrder screen and then add the existing field "Is All Day Appointment" to that screen.  If you want the 'all day' work order to show up in the 'All day event area' portion of the ...

Depending on what browser your using, you might find little things such as this. When I am doing any screens editing I’m using IE 8. I normally don’t run into any issues with the object's and column size's. On your next screen let me know if it works correctly.

 Hi John, A work order with Recurrence type = Series will not show up on the calendar. Only Occurrences and One Time recurrence would show.  The reason for this is that a series is a holder of all general occurrence information, but it not an appointment itself. So to paint a picture so you understand how to input the work ...

  It's nice to see that you're taking a shot at customizing. 1 lesson we have learned from creating screens is; Yes, it really does help to know how many rows you’re going to need before you start your screen. Get a good idea for the layout that you want to have. This will get you creating screens faster. Try creating screens ...

  Hi John, Couple of things I want you to check: 1. In the calendar view can you double check the filter on the left hand side to see who is the 'Assigned To' user.  Make sure the individual you assigned the work order to is checked. 2. Another thing you can look at is the time of the work orders.  If it is ...

 Hey Randall, I'm glad I was able to help you, let's see if I can get you some answers on these questions. All of these requests can be done but would require some minor customization. 1, The program was not designed to do that, but this can be done by customizing the screen and adding in a function that copy's all fields ...

 Hi James, The update to reflect appointments scheduled for first 2 hours of the time ruler should go out by the end of this week. I'm currently looking into how you would go about entering work orders without specific start/ end times and for them to show up as 'All day events'. I'll follow up with you as soon as I have ...

Hey Keith, Welcome to Method. Currently you cannot wipe an account clean. Once you have synced your Method account to a QB file, that account is then only good for that QB file. In order to sync another QB file you must have another account. If you could send me an email we may be able to reset this account for you. Otherwise you would need to ...

 Hi James, Yes, you make a screen secure by going into the Advance Screen Properties and checking the checkbox for "Is a https secure page?". You can use Internet Explorer or FireFox and you would be able to see whether the page is 'https' by hovering over the tab link.  I have also attached a screen shot as a ...

Hello James, Thanks for using our forum, this is a very good concern since security is so important.  The way Method works is that there is a main Default.aspx page, and then all the screens are “frames” inside the Default page.  You can tell a page is secure by hovering your mouse over the tab link.  If this screen ...