Method Community

Hey James, Can you email me or direct message me your account name and also be sure to have MethodSupport turned on for that account so I can take a look? I wasn't able to replicate your issue. -- Loi

Any thoughts on this error?

Hi There, Ive just heard back from our team that the code fix for this Issue is now live. Are you able to confirm for me that you arent experiencing this issue any longer? Thanks! Regards, Ben

Hi I am just looking to tweak and make pretty the standard invoice which comes with Method - I'm wondering if there is rersource anywhere with a range of these options as I suspect I'm not doing anything new and would be happy to avoid re-inventing the wheel if possible! Thanks Rick

thank you Loi, The issue isn't in QBO, it is in method. When you combine a customer in QBO everything merged into the customer you want so the invoices are already where they need to be in QBO. What I need are the invoices to be in the correct customer in method because our sales team uses method and does not have access to our QuickBooks ...

Will this create a new Google calendar when he reconnects?

Hi Scott, From Method there isn't much we can do until the matter gets resolved. You should be still able to locate your customer in QuickBooks Online as customers cannot be deleted and are marked inactive. In QuickBooks Online you can show your inactive customers by going to the little gear which you can find in the top right corner of the ...

Hi Vectra3, Are you still having a problem with creating a work order? Were you in the correct screen? If this is a problem then I can have one of our support reps to reach out. -- Loi

Hey Mahlon, Can you have the user disconnect their Google account from Method and then try signing into Method again from the signin page? Maybe a reauthentication will resolve the issue. -- Loi

Hey Jorge, Are you looking to completely remove all traces of invoices from your Method account? If I recall correctly, you use QuickBooks Online which will not let you disable Invoices from syncing but you can customize Method to hide the invoices. You will have to edit the CRMQBO_EditCustomer and CRMQBO_EditLead by removing the invoice ...