Method Community

I will never understand why I have to deal with another company to fix my problems when I use METHOD. I login through Method. When Method crashes my account crashes. Why can't you just help me?

Hey TheSolarGuys, You will have to get in touch with Marathon Data Systems who manage your Method account for support with this issue.  -- Loi

Everytime I try to copy a mobile page like "mobile_invoice" I get the following error "An error has occurred. An email has been sent to Method staff. If this problem persists, please contact the Method Team at method@methodintegration.com." If I press cancel the new copy shows up but is missing a lot of actions within the page. ...

Thank you again Loi, Unfortunately it is still not working. I tested again it with several customers and multiple invoices and none of them work, the exact same thing is happening

Hey Shawn, Method:New is available for existing QuickBooks Desktop users. You just have to get your account toggled to allow access to the New version. I will get your account manager get in touch with you for next steps. -- Loi

As a long time Method User and Quickbooks Enterprise User, I'm curious if the "New" Method will be available for desktop users in the near future.  We have been patiently waiting for these updates as our workforce becomes more and more mobile, the need is greater today than ever for the Enterprise customer to have access to ...

Hey Scott, Can you try one more time? I told the team to do the fix on your Desktop account which is my mistake. Please try your QBO account again. -- Loi

Hi! Thank you both. I actually figured it out - there cannot be any pixels in between the fields and then it looks perfect in Excel. All I had to do is get the info about each field and make sure one field starts where the other one ends. Thanks!  

Hey ITFromValor, In order to have no extra columns or rows you will need to play around with the spacing around the fields and also the main detail body. Here I used a table to list my data but note the space around each row. If you leave any white space in the detail space then it will create new rows in Excel as shown. If you use ...

Thank you Loi, I just tested it and it is not working. I tried with several customers and I was not able to change invoices for any of them. It is still doing the same thing that it was before