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I'm also seeing other very strange behavior on my sales order screen. Custom validation errors and subsequent user messaging (ShowMessage) is popping up that shouldn't be on sales orders. It's like certain actions are firing in very strange ways and I have no idea how that can happen. It's preventing my salesmen from putting new ...

I also saw this happen today and had a different customer report the same thing.

For some reason an old screen of mine is behaving differently all of a sudden. I have not made any recent changes to this screen. A grid loop is being performed in an action but it's now running unbounded (entire table scan for 17,588 ActivityJobItems) rather than being constrained to the job items for the particular Activity ID. What would ...

Hi, Just today, I met an issue that "Start Loop Grid" try to loop an empty grid, and no clue how it happened. The scanario is like: 1. in my Purchase Order screen, clear and new in order to create a new PO. (this is pretty the same as stock PO screen, with PO list and POLine grid) 2. Once users select a vendor from drop down ...

My apologies - I thought you were asking for our customer account name!

Can you tell me the name of the customer that is not syncing to QB as I can not find any customer with name BensonEnt under the Customers and Contacts list. There is one active customer in your list BENSON ENTERPRISES-hour track, Is this the one you are talking about?

Full Synchronization Last performed Sep-28-2015 08:50 AM on Changes-Only Synchronization  Last performed Sep-29-2015 11:08 AM on The lead was converted to a customer on 9/26, so all indications are that it should have synced. Customer Name:  BensonEnt Method support account is activated. Thank you!!

Is your account syncing isth QB file? Can you check the date and time stamp for Full Sync and Changes only Sync under Quickbooks > Synchronize. If it is not showing the current date and time, make sure your Qb file and Method engine is up and running and then run a full sync. If it si showing current date and ...

We converted a lead to a customer in Method using the "convert to Cusomter" button on the Leads screen.  The customer now shows on the Customers and Contacts List in Method, but cannot be found in Quickbooks.  I've checked the Quickbooks/Resolve Conflicts screen (looking for the RecordID), as well as the Quickbooks ...

The following updates are now live for users of Method:Classic.  Update: Please note this release was rolled back.  We are planning on re-releasing the below fixes in future updates. Fixed issue preventing users from starting the mobile field services timer (Ticket AS-1188) Fixed issue which caused screen ...