Method Community

Hey Mortaza! I tried to add the IPs to the EAC and our email still isn't working. Could you think of anything else that would be causing this error? Thanks!

Hey Maureen, We have had a few cases with Users facing similar issues. I would recommend you give the Support line a call and show them the problems over a screen share. Allowing them to further troubleshoot and/or create a ticket if needed. Please give us a call on the Method support line at 1.888.925.6238 x 2 and we'll be happy to take a ...

Hey Charles, If you want to email me your Company Account, I can have your Account Manager reach out and assist. (my email is in my signature) - Mortaza

How can I cancel my subscription to Method:Donor?

Good Morning,   I am having repeated issues with Google Calendar Sync.  It will work for bit, but then 2 out of my 4 users stop syncing.  The profile says something about the credentials.  We disconnect the google acct and it does disconnect, but we get another error message when saving and closing the profile, (though it ...

Is there any chance of adding Square as a payment gateway in the future? It's a great easy system to use in the field and is gaining in popularity. I've even seen the card readers being sold in a shoppers drug mart!  It would be great to use it within Method, if possible.

Hi Salamander, We are expecting a list of field names here, and do not accept additional SQL clauses such as 'DISTINCT'.  You can try using the the strGroupByClause to group your results by the field you are wanting to be DISTINCT in order to return a unique dataset, otherwise you will have to perform processing after ...

I was going with an Excel format because we will need to supply the mailing addresses to another company, and in the past we always sent them in either a text or Excel format. After export I would also need to be able to go through and do some sanity checking to weed out any addresses that are incomplete or impossible to mail to, so being able to ...

Hey, My first question would be, does it need to exported in spreadsheet format? Or can we use a Generate Report action to extract that data? - Mortaza

and ben just called us! he was very helpful and came up with a solution to our problem! thanks for all the hard work you guys do at Method:CRM! We really appreciate it!