Method Community

I agree with you Mahlon...I never agreed with MC presentation either.  Why would you have Invoices on an Opportunity. Opportunities are where you are atttempting to GET the sale.  It should be "closed" if you have an Invoice - cause then Contact is a Customer.

Hi Mike, I did a quick screen capture to make it easier for you to see it in action. Here is a LINK. - Mortaza

Mortaza, Sorry it took me so long to follow up on this.  So is this a change that you've already made to the condition block?  If so I can check it to see if the start date comes across with the rest of the existing activity information. Thanks for your help - really appreciate it. Mike

Currently I have the default set to the crm@domain.com account so that system emails are sent using this email account. All users have their own email credentials entered so emails they send appear to come from them. On our server, I have already given all users permission to send from the crm email account, yet this has not resolved the issue. ...

Hey Chris, I'm not sure how it's setup on your account but: Why don't you set the Default Email Server to crm@domain.com and set your User account to your own email (Server User?). Then give permissions for emails to sent out from crm@domain.com for all your Users. Can this be a possibility? - Mortaza

A good sneeze did it. Working now!

Do you have an ETA on this? This had been working

Hey Mahlon, I was able to replicate this issue. I have created a ticket for our development team, I'll keep you posted in this thread. - Mortaza

Update: I tried to switch back to our SSL (TLS) server but received an error again. I did schedule a reminder using the non-SSL settings and did receive the email reminder without issue. However, another one of my staff setup a reminder but still received the error message stating the message could not be sent. The email has my email address as ...

Hey Mahlon, Can you please try it again (clear cache/cookies or try different browser), I was unable to replicate the issue.  - Mortaza