Method Community

Hi Alex, When you send an email from your Method account, it is first sent to the Method email queue. The Method email queue processes each email and sends it out via the specified email server on your account. If you have not specified an email server, then it is sent via Method’s email server. We had some issues with outgoing emails last ...

Thank you Audisho, I appreciate your help. Yes I have watched the videos but unfortunately they were not helpful:( I will elaborate and see if there is something else I may be missing or if you think I should contact support. I follow the instructions exactly. I begin by exporting a table from the new account so that I have all of the ...

Hi Method, When I send email by Action, does this email is sent out immediately? Or are they queues somewhere? Last Friday, me and my client are testing email for a new system, once the email button is click, email action is done correctly. But we wait for two hours to see emails. At the beginning, I thought that the system got bugs, so we ...

Hi, I do follow this rule to set/reset shared value. That is, set shared value in parent screen, update value in a popup screen, then check and reset in parent screen again.  The issue I have is: sometimes, the shared value from popup screen are blank. Or, sometimes, the shared value are modified in popup screen, but become its orignal ...

Hi Alyson, I’ll need some more details to be able to provide you with a solution. 1) What report are you customizing? If you’re creating a report from scratch, what is the base table? 2) What field is not being displayed? 3) Is it possible that the field does not contain any data and therefore, is not showing up on the report? If ...

Hi sbonner, This is something that would be much easier for us to take a look at over the phone with you. I have created a support case for you and a member of our support team will reach out as soon as they are available. I noticed that we don’t have a contact number on file for you. You will be receiving a case notification shortly. ...

Hello - just new in Report Designer. One field that I am putting in the details section does not show up. All other fields are - I can't imagine why! Thank you.

I can not seem to get calendar integration to work in Outlook. I am using Outlook 2010.  Some of my coworkers use Outlook 2013 (the desktop version, not 365).  Calendar syncing does not work in either version. I can create an appointment in outlook, and then click either 'Add to Method' or use the 'Syncronize'.  ...

Hi scottaskinosie, First off, if you haven’t watched the video tutorials on performing an import, I recommend that you watch these first. The workflow and options are explained in these videos. You can find these at the bottom of solution No. 189 in our Help Center. Second, I immediately see a couple of problems with what you are ...

Hi Jane, The values are separated by a comma “,”. Keep in mind that the Build Selection List acts as an “OR” and not an “AND”. This means that each value in the list will meet the criteria to trigger the actions in the conditional statement individually. If you would like to create an “AND” ...