Method Community

Hi Matt, Our development team had a look at this and here’s what they found: When inserting a time tracking record into QBO, a TimeTrackingStartTime and TimeTrackingEndTime must both exist. If a value for both fields does not exist, both values are set to null. In M:C, the record would not be posted to QBO until a save or send to desktop ...

OK. Thanks. --

Thanks. I checked my system clock and it seems fine to me.  I already gave your technical support a call, all are busy, wait for their return call now. --

Hi Alex, I cannot provide you with an ETA, but as I stated, I will keep you up-to-date on the status via this thread. -Audisho

Hi Audisho, I'll wait for your update, and please give me ETA so I can go back to my clients for schedule. Thanks for help. -- Alex

Hi Alex, You’re right, this is now happening on my end as well. I’ll create a ticket with our development team and have them investigate further. I’ll keep you posted on any updates via this forum thread. You might be able to work-around this for the time being. It appears that once the line has synced with QB, you can enter a ...

Hi Alex, Please confirm that your date, time and timezone are correct on your sync computer. If any of these are incorrect, sync problems will occur. Also make sure that you are signed into QuickBooks as the admin user on this computer. This will prevent conflicts due to insufficient permissions. If you confirm the above and are still having ...

Hi Method, I have a question about custom field (created in QuickBooks v14 enterprise desktop). In PurchaseOrderLineItem, I have three custom fields (created in Quickbooks, and I have my Method Integration Engine on all the time.) 1. In Method, if I create a new PurchaseOrderLineItem by action (insert record to table) with value set to those ...

Hi Audisho, In my screen, VendorCreditLineItems grid is allowed to be edit directly in the grid already. Any idea? And, either those custom fields are added to grid or not does not matter, they will be erased after synchronization. Thanks. [Extra information: And, now thing seems got worse. I tried my Purchase Order screen to ...

Hi Alex, I’m not sure why these custom field values are being cleared on sync, but it looks like you can resolve the issue by allowing edits directly on the grid. You can do this by selecting the Edit button on the VendorCreditLineItems grid, navigating to step 5 and changing the radio option to Editing takes place directly in the grid. For ...