Method Community

So after trying to attempt to reach support over the phone and waiting 24 hours for a call back, here I am posting this question. Our server crashed and "fried" itself over the weekend. Thankfully last week we did a full sync to Method of all of our data. My question is: Once we have a new Quickbooks company file up and running again, ...

this problem is very painful, glad i am not the only one having it so it can't be blamed on my customization. when will this be fixed???

One of our users receives a pop-up after signing in that says that he has timed out or signed in elsewhere, and is then re-directed back to the sign-in page (I would show a screenshot but it's impossible to do so in this forum). Clearing the browser (Chrome/Windows7) fixes things but this seems to happen quite frequently and/or randomly ...

Can anyone tell why all of sudden when I tried using my gmail contacts today I no longer get the information I am familiar with. Rather I get this new unwanted and incomplete contact lists. Than you Morry

Hi Mahlon, Scratch that, I've found an already open ticket for this. To confirm, this is happening when you try to add a dropdown field to any table, correct? You should be able to add the dropdown field through Method:Classic and have it show up in New. Hope this helps. - Justin

Hi Mahlon, If you haven't already, please give us a call so we can take a look at this with you and create a ticket as appropriate. - Justin

Hi Allison, Which action are you using to point to the screen? Are you using a Go To Tablink action, or perhaps an Open Screen In Popup action? Is there a tablink under your New Tab for the Document screen(s) you would like to use? Let me know. - Justin

So far so good!  Thank you for helping with this issue.

I can confirm that I receive the same error.   I think the question we have right now is whether or not the error is being thrown by our API or your internal services.   I am looking through our logs and cannot pinpoint any failures on our side, which leads me to believe it might be a problem with the communication between ...

Jonathan, Can you please confirm that you get the same error message using the demo I sent? and what about the certificate you're using for it? Thank you,