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Hi joshsAA,
Please call in to 1.888.925.6238 x.2 and we'll do a screen-sharing session to take a look at this with you.
- Justin
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Hi wildliferemoval,
The support representative assigned to your case will reach out. In future, please feel free to update your case through the portal or give us a call at 1.888.925.6238 x.2 and reference your case number for the quickest response.
- Justin
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My SalesRep table does have an Email field and it is not a field that I added, because I am unable to delete it??
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Good Morning-
I have been calling since Monday with two seperate issues. One of my sales reps has been unable to login in since yesterday. Can somone please return my phone call?
Thank you-
Keri
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Hi,
Can someone please explain the basics around sending an invoice via API which contains the portal link for payment? We would like to use Method portals as our payment processing interface but are trying to get a clearer understanding of how to tackle this in the most logical way.
Our vision: When a customer clicks a check-out button, we ...
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Hi joshsAA,
There is no Email field in the SalesRep table. Are you perhaps referring to Employees, or Users?
Let me know.
- Justin
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Hi Jonathan,
The currency symbol in Method is just a display setting. The numbers themselves should remain consistent between QuickBooks and Method. To change the currency symbol in Method you can navigate to Customize > Display and set a new one there.
Hope this helps.
- Justin
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Hi pdx971,
Action Sequence errors point to the action causing the issue, so in this case the 26th action in the sequence seems to be causing the problem. You'll want to take a look at the 26th action on whichever button / event you're using to trigger the action set.
Hope this helps.
- Justin
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Hi Blake,
They should be able to reset their own passwords using the Forgot Email link on our signin page. If that isn't working, give us a call at 1.888.925.6238 x.2 and we'll be happy to help get it reset.
Hope this helps.
- Justin