Method Community

Hello, Thanks for reaching out. Someone from our API team will be reaching out to you shortly for a private communication. We need user specific details to look into the issue.

We got the following error message around 2020-02-04T04:15:01: Failure. The API could not validate your log in. Please make sure you have entered the correct Company Account, User and Password, and that each are spelt correctly. Also, ensure that this User has been configured for Method API access by going to Customize > Users, editing ...

After further investigation, it appears that the request is timing out because the SOAP server is not respoding after 60 seconds. We are extending the timeout to 5 minutes and monitoring slow SOAP calls.

Hi again! I'm now getting the following response on Postman:  The server cannot service the request because the media type is unsupported. My request is exactly how you described above, and I'm sending it as application/xml, in a POST request. I noticed, however, that my ...

Hello Hanwell, We dont have any scheduled maintenance on Sundays and we did not do any maintenance last weekend either.

We are running nightly batch processes. However, we are periodically getting errors that the SOAP server is unavailable. This has commonly been happening on Sundays. Is there a scheduled maintenance window for the SOAP API interface that we should be aware of?

The following updates are now live for users of Method SOAP API Phase 2 - Add throttling limits to 60 per user capped at 200 per min per account and delay over the limit requests by half a second without rejecting it. Tables & Fields Reserve "_RecordID" for system ...

Guys, I am trying to do a simple count of invoices within a "Customer" grid. Is it possible to create an output for each line in a grid that Counts the number of recordID's in a row where the Field.Customer_RecordID = Control.Customers.Record ID. I am able to create this in an expression, but I can't seem to find how ...

The following updates are now live for users of Method New Features / Updates Captcha is integrated with processing payments in Method. (PL-25509) Updated Gmail Sidebar to display transaction reference number instead of RecordID. (PL-25509) Updated sort order on all transaction list screens. (PL-25509) Opportunity Reports screen charts now ...

We are finding that the default padding int he Editable Grid is casuing some visual issues with the amount of "real estate" that we have on the page. We have a datepicker in one of the fields and it is often obscured. Is it possible to alter the CSS style in an editable grid to reduce the padding?  I did not see options within ...