Method Community

Manish, Please check the server settings for any recent blacklisted IP entries. If you're seeing this as resolved, and I am not, I wonder if any one of your servers is preventing calls coming from ours for whatever reason. Again, going back to my assertion that this whole thing started when we made a massive call to the item database. It ...

Manish, The issue has not been resolved. I am still not able to connect. Still getting error: PHP Fatal error: 'Function ("MethodAPIFieldListV2") is not a valid method for this service' 

furrywombat - This has been resolved. Hope we got back to you in time. Please let us know if you are still having problems with the API.

Paul, I understand intimately the focus required. Just wanted to make sure this wasn't flagged as resolved, so will wait to hear from you. Interesting timing on the data call vs. blunder. The exact second that call was made, it stopped working. Take your time. Will patiently await your reply.

furrywombat - fully working on this.  Sorry for lack of communication - head down in solving it. BTW - the problem wasn't caused by your large data call. Totally unrelated.  Not security related either. It was a dev ops blunder.

Paul, just wanted to be sure you are still working on this? The problem has not been resolved.

Paul, I'm still getting an error: PHP Fatal error: 'Function ("MethodAPIFieldListV2") is not a valid method for this service' Same for all possible function calls. Not sure if this is related, but I am also not able to use the import/export function in our account. Getting "ERROR:Could not load the table list ...

Delete.

furrywombat - all servers in rotation have the API working. You should now be in the clear. We're still investigating what was wrong with the bum server....the API was the only service on there, apparently, that was down - checking the logs to see if we can figure out what the problem was.

Furrywombat - much appreciated.  No need to keep it off the servers, we'll stay transparant and open when we have server issues - assuming it is not security related. Confirmed, just found a server that is bad. We're taking it out of rotation right now...should be running in minutes....