Method Community

Hello,    Restriction is a bad word for it.  I editing the ActivityJobItem table in the Tables/Fields screen and could not add any fields that were from the CustomerEquipment table.  When you select Add a Linked Field and choose CustomerEquipment, no fields appear in the next dropdown. - Greg

Greg, Thanks for your input.  I got this to work. The retrieve table informtion was added to the onscreen load. Also a pulldown from the Entity Table was needed to make the field show up on the screen. I believe that's the part that is missing from your post above. Thanks again.

When you are in a customers file and you create a new activity for that customer, the Activity file opens and populates the Contact field with the customers name. That Contact field is the direct link to recent history, opportunities, and cases. The problem I am having is when I am in fieldservices calendar and I make a new workorder for a ...

Hello,     I did try one field from both the Contacts table and Customer table.  The Contacts table did get copied to the List Builder table automatically.  The Customer table did not. - Greg

Hello,    I tried it out and I could not get it to work.  The action to use is Close Pop Up Screen, but it only calls the current Pop-Up Screen and no other.  The only piece of data shared between screens are the Action Results and Shared Results and these two can not call actions.  You will have to close the pop-ups ...

Hi Ben, I think I might actually know what is going on here, someone pointed this out to me, and I overlooked this.  If you go to your QuickBooks->Synchronize screen in Method take a look at the "Conflicts" header on this screen.  There is a dropdown field here with the ...

I had already done a full sync and clear to see if that helped and it didnt. In fact we now have 455 conflicts, its finding lots of duplicates :( . The error message we get now is slightly different as well. The record has been modified on both Method and QuickBooks. Please decide which record you would like to keep. More detailed information: ...

  Every so often I get a call from a Method user who wants to restrict what screens a user sees.  The best way to accomplish this is to use Tab Groups specifically to define what screens individual users can access.  I have seen companies take advantage of tab groups to keep tabs, permissions, and screens organized. Today, ...

Hello,      This is a known issue with the system.  I do have a ticket in development for a fix to be made.  It is due to the fact that the Print Preview button has to save everything before it creates the PDF.  The problem is the save is too slow and the PDF is created before QuickBooks can come back with the ...

Is there some place I should look for this restriction?