Hi Amanda,
Thanks for the instructions, Much appreciated!
althought i never modified the original screen i tried replacing it without any luck.
in trying the second attempt i have"un-hidden" the type field, so it is now visible on screen.
i have to make sure a work type is selected before selecting the customer, to avoid error message.
it then appears to work correctly, as far as i am aware, and no errors are displayed on saving and closing the work order.
but the apparent saved work order, does not show up anywhere in the current work orders or calender? i have attached a picture of the layout now with the type field showing.
one thing im not sure about, if the type field is meant to be hidden , im not sure why its there or is it made to be optional ?