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Method Community » Method:Classic » Method:Classic General Q&A » Is there a way to get a report restored to an original?

Is there a way to get a report restored to an original?

Last post 02-11-2015 10:11 AM by Method_Justin. 2 replies.
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  • 02-05-2015 10:34 AM

    • NickZeik
    • Top 500 Contributor
    • Joined on 03-03-2013
    • St. Petersburg, FL
    • Posts 17

    Is there a way to get a report restored to an original?

    Reply Contact

    How do you go about getting a report restored to the original installation version?

    Nick Mazeika
    Consultant
    I'm You When You Can't Be

  • 02-09-2015 3:03 PM In reply to

    Re: Is there a way to get a report restored to an original?

    Answer
    Reply Contact

    Hi Nick,

    Sorry for the late reply, looks like this one slipped by me. Please email me the Report Name of the report you would like restored, as well as the Company Account name of the account. Please ensure that the MethodSupport user is turned on by navigating to Customize > Users in Method and checking the box under Active for the MethodSupport user in the list.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me

  • 02-11-2015 10:11 AM In reply to

    Re: Is there a way to get a report restored to an original?

    Reply Contact

    For anyone else experiencing this issue in future, please ensure the MethodSupport user is active and send an email to support@method.me with your Company Account Name and the Report Name of the report you would like restored.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
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