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Internal Wiki?

Last post 11-30-2012 12:58 PM by Method_Adam. 6 replies.
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  • 11-28-2012 3:08 PM

    Internal Wiki?

    Is it possible to create an internal wiki that is similar in structure to the Method CRM Help Centre?

  • 11-29-2012 12:46 PM In reply to

    Re: Internal Wiki?

    Mike,

    It would certainly be possible, but we don't have any plans to create a wiki.  We do plan to update our help centre to include many more articles to help our users better understand and use Method. 


    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
  • 11-29-2012 12:54 PM In reply to

    Re: Internal Wiki?

    Answer

    Mike

    You might want to check out this video.  It pretty much explains how you can use solutions to create your internal wiki and more.

    http://www.youtube.com/watch?v=SfODAYrg6VE&feature=youtu.be&hd=1

    Mark Crews
    Cloud Consultancy
    Principal and Developer


    • 2012 MethodCRM Partner of the Year

    • 2012 MethodCRM Community Excellence Award

    • 2011 MethodCRM Community Excellence Award


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  • 11-29-2012 12:59 PM In reply to

    Re: Internal Wiki?

    Thanks for the pointing that out Mark.  That's a great suggestion.

    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
  • 11-29-2012 1:34 PM In reply to

    Re: Internal Wiki?

    Thanks, yes. - I suppose it could be fudged that way.

    But there's no replication of the CRM Help file structure, right? Again, It'd be great to have a wiki-style hierarchy for internal company processes (not for Method help - but the same design).

  • 11-29-2012 1:57 PM In reply to

    Re: Internal Wiki?

    Mike - I see what you're asking now.  Sorry for the confusion.  You're correct, there no way to replicate our help file structure in Method.  

     

    - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
  • 11-30-2012 12:58 PM In reply to

    Re: Internal Wiki?

    Mike, 

    I was a bit mistaken with my previous post.  You can create the Help Centre like structure from Knowledge Base tool under Customization > Integration Tools.  You won't however, be able to keep this internal.  We have an internal feature request in place, but I can't give much of a timeline as far as an ETA.


     - Adam

    Adam Lyons
    Manager of Support
    Method Integration
    a.lyons@method.me
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