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Can't Synch

Last post 12-13-2010 5:10 PM by Anonymous. 1 replies.
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  • 12-11-2010 2:36 PM

    Can't Synch

    I'm new user. When first installed I couldn't et it to synch. A method support rep fjnally got to work-he removed the permission to run something as an administrator but I forget where. Thing worked good for about a week then it quit synching. I didn't notice and I created alot of work orders and invoice which are not in QB. When I click synch now for update what is suppose to happen?

  • 12-13-2010 5:10 PM In reply to

    Re: Can't Synch

    Answer

    Hi Terry,

    As per our phone conversation, I wanted to share with the community what we did to resolve your issue. Upon looking at Terry's computer we discovered the QuickBooks listener was not installed. To check that Method Listening is installed inside QuickBooks, go to Edit -> Preferences -> Integrated Applications -> Company Preferences.  You should see two Method applications installed. If you do not see the listener, simply uninstall and reinstall the Method application by using the Quickbooks -> Show installation steps (click here) -> download. Relaunch QuickBooks and Sync using the Sync engine.

    Regards,
    Denis

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