Hi Terry,
As per our phone conversation, I wanted to share with the community what we did to resolve your issue. Upon looking at Terry's computer we discovered the QuickBooks listener was not installed. To check that Method Listening is installed inside QuickBooks, go to Edit -> Preferences -> Integrated Applications -> Company Preferences. You should see two Method applications installed. If you do not see the listener, simply uninstall and reinstall the Method application by using the Quickbooks -> Show installation steps (click here) -> download. Relaunch QuickBooks and Sync using the Sync engine.
Regards,
Denis