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Work Order Sync to Outlook Calender

Last post 09-23-2010 12:25 PM by Anonymous. 2 replies.
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  • 09-17-2010 3:39 PM

    • haident
    • Top 100 Contributor
    • Joined on 02-25-2010
    • Dallas, TX
    • Posts 43

    Work Order Sync to Outlook Calender

    When I sync work orders to Outlook they come over, but there is no title on the appointnent created in Outlook - no details at all just the time blocked out as an appointment. Ideally, the title work be the Customer name and the "Job Name," and the work order instructions would be in the body of the Appointment.

    Haiden W. Turner
    Winged Disc Technologies, LLC
    Dallas, Texas
  • 09-20-2010 5:05 PM In reply to

    Re: Work Order Sync to Outlook Calender

     Hey Haident,

    I am looking into this and will post an update tomorrow morning with my findings.

     

  • 09-23-2010 12:25 PM In reply to

    Re: Work Order Sync to Outlook Calender

     Hey Haident,

    Although the Activities screen and the Work Order screen are both based off of the Activities table, the Outlook plug-in is not meant to support Field Services.

    The Plug-in was meant to sync your Activities over to Outlook, a Work Order is not the same as a scheduled activity. Although, you may be able to configure the Outlook Plug-in to sync your Work Orders, but this will affect the way your normal activities sync as well.

    In a later version of the plug-in we may add support for the Field Services Module.

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