Import Export Server is Hung
Last post 03-07-2012 8:23 PM by jnoneiliv1. 9 replies.
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10-20-2010 8:57 AM
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jnoneiliv1
- Joined on 05-17-2010
- Richmond, Virginia, USA
- Posts 171
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Import Export Server is Hung
Attempting to launch the Import Export tool results in the server throwing error messages. Started about 7 pm EST last night and continues this morning. I waited to see if fatal errors would ping the admin, but based on other posts it appears this has gone undiscovered or could be just related to the Import Export sessions on my account.
I have been using account OKFoundry to export Items table and to Import Items. Successfully exported 3000+ records, imported a test set of 30 records, and then server started to hang after import attempts of 2350 records. Some routine errors on import like finding Hex values in file, lookup values missing, etc.
Current message from server. This message has appeared several times. There is another message related to the warning message system that also appears.
Server Error in '/MethodImpex' Application.
Unexpected end of file has occurred. The following elements are not closed: column, row, rows, records. Line 66465, position 28.
Description: An unhandled exception occurred during
the execution of the current web request. Please review the stack trace
for more information about the error and where it originated in the
code.
Exception Details: System.Xml.XmlException:
Unexpected end of file has occurred. The following elements are not
closed: column, row, rows, records. Line 66465, position 28.
Source Error:
An unhandled exception was generated during the execution of the current
web request. Information regarding the origin and location of the
exception can be identified using the exception stack trace below.
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Stack Trace:
[XmlException: Unexpected end of file has occurred. The following elements are not closed: column, row, rows, records. Line 66465, position 28.]
System.Xml.XmlTextReaderImpl.Throw(Exception e) +95
System.Xml.XmlTextReaderImpl.ThrowUnclosedElements() +354
System.Xml.XmlTextReaderImpl.ParseElementContent() +5088225
System.Xml.Linq.XContainer.ReadContentFrom(XmlReader r) +1053
System.Xml.Linq.XContainer.ReadContentFrom(XmlReader r, LoadOptions o) +75
System.Xml.Linq.XDocument.Load(XmlReader reader, LoadOptions options) +350
System.Xml.Linq.XDocument.Load(String uri, LoadOptions options) +62
_Default.Page_Load(Object sender, EventArgs e) +481
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42
System.Web.UI.Control.OnLoad(EventArgs e) +132
System.Web.UI.Control.LoadRecursive() +66
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
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Version Information: Microsoft .NET Framework Version:2.0.50727.4206; ASP.NET Version:2.0.50727.4016
James ONeil O. K. Foundry Co., Inc. 1005 Commerce Rd. Richmond, Virginia 23224
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jnoneiliv1
- Joined on 05-17-2010
- Richmond, Virginia, USA
- Posts 171
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Re: Import Export Server is Hung
Also, now this message.
Server Error in '/MethodImpex' Application.
Runtime Error
Description: An application error occurred on the
server. The current custom error settings for this application prevent
the details of the application error from being viewed remotely (for
security reasons). It could, however, be viewed by browsers running on
the local server machine.
Details: To enable the details of this specific error
message to be viewable on remote machines, please create a
<customErrors> tag within a "web.config" configuration file
located in the root directory of the current web application. This
<customErrors> tag should then have its "mode" attribute set to
"Off".
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
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Notes: The current error page you are seeing can be
replaced by a custom error page by modifying the "defaultRedirect"
attribute of the application's <customErrors> configuration tag to
point to a custom error page URL.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
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James ONeil O. K. Foundry Co., Inc. 1005 Commerce Rd. Richmond, Virginia 23224
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Re: Import Export Server is Hung
Hey jnoneiliv1,
We are currently looking into this and will post an update when we have more details.
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jnoneiliv1
- Joined on 05-17-2010
- Richmond, Virginia, USA
- Posts 171
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Re: Import Export Server is Hung
TX.
I'm sure you have a better way to diagnose, but my guess is that the import tool is hung on a couple of corrupt, or at least corrupt for the import tool files and the import temp file queue or import buffers just need to be reset or cleared.
James ONeil O. K. Foundry Co., Inc. 1005 Commerce Rd. Richmond, Virginia 23224
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jnoneiliv1
- Joined on 05-17-2010
- Richmond, Virginia, USA
- Posts 171
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Re: Import Export Server is Hung
I think the import files should be clean going forward. Even forcing Excel to use all Text data time, saving to a CSV file, and inspecting the file using notepad, the import tool was reporting some Hex value data improperly in the file.
James ONeil O. K. Foundry Co., Inc. 1005 Commerce Rd. Richmond, Virginia 23224
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jnoneiliv1
- Joined on 05-17-2010
- Richmond, Virginia, USA
- Posts 171
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Re: Import Export Server is Hung
This is fixed, thanks.
This thread can be deleted as there isn't anything helpful for someone else, importing a large amount of records is just a bit tricky.
James ONeil O. K. Foundry Co., Inc. 1005 Commerce Rd. Richmond, Virginia 23224
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Skye
- Joined on 03-03-2012
- Posts 12
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Re: Import Export Server is Hung
This is happening to me now:
Server Error in '/MethodImpex' Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
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Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
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jnoneiliv1
- Joined on 05-17-2010
- Richmond, Virginia, USA
- Posts 171
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Re: Import Export Server is Hung
Answer
Skye,
I'm just guessing you might be importing a large number of records when you get this error.
I'm not sure I mentioned it in my other postings, but I found that if I break down large import files into several smaller files I could get good results on import. It's a bit tedious, but files with 200 to 300 records work much better than 1,000's.
I think that 1000's of records just hangs the web server in some fashion. Overnite, I think it clears itself, but until then the error messages won't make much sense. Once it's hung, nothing works properly.
This import tool works much better than the Quickbooks IIF tool from 6 years ago, so I think if you just stick with it you'll be able to get everything done.
Cheers,
James
James ONeil O. K. Foundry Co., Inc. 1005 Commerce Rd. Richmond, Virginia 23224
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Skye
- Joined on 03-03-2012
- Posts 12
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Re: Import Export Server is Hung
:) Well it was under 1000, but I'll go even smaller and test ~ THANKS (ok, it wasn't THAT much under 1000 :P)
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jnoneiliv1
- Joined on 05-17-2010
- Richmond, Virginia, USA
- Posts 171
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Re: Import Export Server is Hung
Yeah, I think around 1,000 tended to bust. I think 500 ran okay. Curious what you find out.
James ONeil O. K. Foundry Co., Inc. 1005 Commerce Rd. Richmond, Virginia 23224
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