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GetScreenURLV2

Last post 12-23-2010 4:25 PM by Method_Richard. 5 replies.
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  • 11-08-2010 5:50 PM

    • Matt
    • Top 10 Contributor
    • Joined on 11-04-2008
    • Posts 877

    GetScreenURLV2

    I am trying to use the GetScreenURL2 call.

    When I go to the link that is returned, the screen is very basic looking, there is no color, I can't select any of the tab links and there is no record selected. I was able to use this call successfully a week or 2 ago, not sure why it is doing this now. Any ideas?

    Also, I tried using the call when I wasn't logged into the account. The API2 documentation says that I should receive an error if I am not already logged into the account, but the result shows success. This isn't really a problem, in fact I think I like it better not having to be logged into the account. Did you change it so that being logged in is no longer a requirement?


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





    Creator of:


        


  • 11-09-2010 1:32 PM In reply to

    Re: GetScreenURLV2

    Answer

    Matt, This was our internal application problem, where URL that was created by MethodAPIGetScreenURLV2 had amp; instead of & which was not being interpreted properly. Now it is fixed and you should not be receiving these errors anymore. Thank you Victor

  • 11-09-2010 4:16 PM In reply to

    • Matt
    • Top 10 Contributor
    • Joined on 11-04-2008
    • Posts 877

    Re: GetScreenURLV2

    Victor,

    Works like a charm now, thank you very much.


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





    Creator of:


        


  • 12-21-2010 11:19 AM In reply to

    • Matt
    • Top 10 Contributor
    • Joined on 11-04-2008
    • Posts 877

    Re: GetScreenURLV2

    Hi Victor,

    When I use this call, I am now very often prompted to re-enter my username and password when I first go to the link that is provided even though I am currently signed in to the account.

    Also, the link is opening the correct tab and tab link, but is not pulling up the RecordID that I supplied in the call.

    Both of these issues appear to have started after the switch to the link.methodintgration URLs as I haven't made any other changes to that part of the code on my end.

    Thanks


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





    Creator of:


        


  • 12-21-2010 12:39 PM In reply to

    Re: GetScreenURLV2

    Hi Matt,

    I should be able to help you out with this issue.

    Can you PM me the link you are using and let me know which browser?

    Thanks,

    Richard

  • 12-23-2010 4:25 PM In reply to

    Re: GetScreenURLV2

    Hey Matt,

    I wanted to give you an update that we have resolved the 404 issue you were getting sporadically. 

    One of the webservers was not playing nice, however, you shouldnt see the likes of it again.

    Cheers,

    Richard

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