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Method:New Grid Links

Last post 09-12-2017 9:29 AM by Method_Ben. 1 replies.
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  • 08-08-2017 8:53 AM

    • djhanna
    • Top 100 Contributor
    • Joined on 06-12-2013
    • Texas
    • Posts 50

    Method:New Grid Links

    Dear Support:

    I have a grid built in Method:New, that contains a Link called 'View', that calls a Go to Screen actions for that specific record.  When I publish the screen, the link works fine, but when I return to that screen, the link is no longer operational.  The only way that I can make the grid links operational again, is to manually refresh the screen.  Any help would be great!

    Thanks,

    Dylan

  • 09-12-2017 9:29 AM In reply to

    Re: Method:New Grid Links

    Hi djhanna,

    Just testing this one out now in my own account and having some trouble replicating this -  The 'Link Click' event is firing off successfully for me every time (using a go to screen action as well). Can you let me know the name of the Account / Screen with this customization so I can take a peek? Please feel free to email me at b.hargreaves@method.me if you'd rather not post that info on the forum.

    Side Note - Was there any particular reason you were using a Column Link to navigate to a record rather that using the Row Click even on the grid? This is usually a cleaner way of performing this kind of customization.

    Thanks djhanna

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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