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Having issues adding borders to a report via Method Reporting

Last post 05-09-2019 12:13 PM by Geekoid. 3 replies.
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  • 03-23-2018 10:27 PM

    Having issues adding borders to a report via Method Reporting

    Hello,

    I'm having issues adding borders to my Donor Receipts.  I've tried changing borders in different reports and it seems to be a consistent problem.  

    I can add a border, but as soon as I try to save it the program freezes and I need to "End Task" and start over.  Once I open the report again, I see that the border that I tried to add, didn't get created.


    The name of the report is: NP_DonationReceipt_Optimistic Traveler(2)

  • 03-26-2018 10:49 AM In reply to

    Re: Having issues adding borders to a report via Method Reporting

    Hi there,

    Thanks for posting! Im sorry to hear you are having issues with the Report Designer.

    Can you try creating a copy of the report and testing this out on the copy? perhaps try another PC if you have one available?  If you are having troubles there too - please feel free to reach out to us at success@method.me or speak to a rep directly using our in product chat so we can test on our end.


    Thanks!

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
  • 05-09-2019 11:45 AM In reply to

    • Geekoid
    • Top 25 Contributor
    • Joined on 06-02-2010
    • Phoenix, AZ
    • Posts 410

    Re: Having issues adding borders to a report via Method Reporting

    I am having the same issue but in my report, I am just adding a new label and changing the alignment. What was the resolution on this problem?

    Brett
    Go Get Geek!


  • 05-09-2019 12:13 PM In reply to

    • Geekoid
    • Top 25 Contributor
    • Joined on 06-02-2010
    • Phoenix, AZ
    • Posts 410

    Re: Having issues adding borders to a report via Method Reporting

    Nevermind. I think I figured it out. I just upgraded my PC to Windows 10 and it worked on another PC still on Windows 7. Method Reporting Designer doesn't work on Windows 10?

    Brett
    Go Get Geek!


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