Method Community

 

cURL error 28: Operation timed out when using MethodAPIUpdateV2

Last post 06-27-2018 1:45 PM by Colin. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • 06-27-2018 12:18 PM

    • Colin
    • Top 500 Contributor
    • Joined on 05-30-2018
    • Posts 7

    cURL error 28: Operation timed out when using MethodAPIUpdateV2

    I recently had set up an api function so that when someone submits a form, it creates the lead in Method, then looks it up and updated which sales rep it is assigned to (as I understand you can't set that during the initial MethodAPIInsertV2 call). 

    It had been working for a while flawlessly, and now recently throws a cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received everytime it's triggered. It had started doing this at first with maybe 1 out of every 3 submissions, and now it's every time.


    I increased the memory and file size of my server to see if perhaps the resources were getting overloaded, but that has not helped. 

    Not sure where to look for this issue..

  • 06-27-2018 1:16 PM In reply to

    Re: cURL error 28: Operation timed out when using MethodAPIUpdateV2

    Hey Colin,

    When did "Operation timed out" start happening? We made some changes earlier today, is it still happening now?

    If its still happening can you send me your account name to michael@method.me

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 06-27-2018 1:45 PM In reply to

    • Colin
    • Top 500 Contributor
    • Joined on 05-30-2018
    • Posts 7

    Re: cURL error 28: Operation timed out when using MethodAPIUpdateV2

    I believe it had started roughly a week to two weeks ago. Interestingly enough, so far the requests have now been pushing through correctly, without issue.

Page 1 of 1 (3 items)