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API Creating Duplicate Customers

Last post 07-06-2018 11:18 AM by Method_Michael. 1 replies.
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  • 07-03-2018 9:48 AM

    API Creating Duplicate Customers

    Reply Contact

    Hello,

    We have repeat customers that will frequently contact us through our web-lead form but it's creating duplicates. Is there a way to screen for this or does input into method need to be done manually?

  • 07-06-2018 11:18 AM In reply to

    Re: API Creating Duplicate Customers

    Reply Contact

    Hey FujiMats,

    If you are using Method:Classic then there is no way to do this currently with the web-to-lead form. However the Web-To-Lead form in Method:New does handle this, you can read more about it here.

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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