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Object Cells in Screen Designer Jumping Around

Last post 07-17-2018 12:18 PM by Method_Ben. 3 replies.
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  • 07-16-2018 5:22 PM

    • jnoneiliv1
    • Top 50 Contributor
    • Joined on 05-17-2010
    • Richmond, Virginia, USA
    • Posts 171

    Object Cells in Screen Designer Jumping Around

    When I am in the Screen Designer trying to customize a screen, when I select an object in a cell with my cursor the red phantom of the object location is several cells above the currently activated object.  When I try to move the object to another cell it is very hard to get it into the cell I want because the ghost object will often appear off the top of the screen and then I would need to pull my cursor down below the current display screen to move the cell to a lower cell.  This is using a 1440 x 900 display resolution.

    This has been happening for a while now, and on multiple computers.  I have tried multiple browsers including Chrome and Edge.  This is all using Windows 10 with the latest updates since of course it is now not possible to turn off updates.  Well, not entirely impossible.

    Any ideas?

    Thanks,

    James

    James ONeil
    O. K. Foundry Co., Inc.
    1005 Commerce Rd.
    Richmond, Virginia 23224
  • 07-17-2018 9:49 AM In reply to

    Re: Object Cells in Screen Designer Jumping Around

    Hi James,

    Thanks for posting!

    The Method Classic screen designer was originally developed some years ago now, when Screen Resolutions certainly weren't what they are today. The result of which is this occasional 'Ghosting' you see on modern Hi-res Monitors.

    The development cost of going back and re-writing this would not be insignificant, so to be completely transparent with you James - this is unlikely to get a patch, especially considering Method:New already handles this much better.

    For what its worth - I still customize in Classic myself relatively often, and have found that if you collapse sections that you arent working on (by clicking the Hide button in the top right of every section), the Ghosting effect happens much less often.



    Thanks James

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
  • 07-17-2018 10:32 AM In reply to

    • jnoneiliv1
    • Top 50 Contributor
    • Joined on 05-17-2010
    • Richmond, Virginia, USA
    • Posts 171

    Re: Object Cells in Screen Designer Jumping Around

    Ben,

    Thanks, those are perfectly fine solutions.  I could also try changing my screen resolution to a lower resolution before opening the browser.

    Can I edit old screens made in Method Classic with Method New?

    I am terrified of losing support of my custom screens.  Method has been such an incredible tool.  I certainly don't mind oif functionality and bug fixes are frozen for Method Classic, I would be happy if it woudl just stay working for the next 10 years, but I fear browser updates and server side OS, webserver, and database software may break something, and at some point I might have to migrate my screens.

    Best Regards,

    James

    James ONeil
    O. K. Foundry Co., Inc.
    1005 Commerce Rd.
    Richmond, Virginia 23224
  • 07-17-2018 12:18 PM In reply to

    Re: Object Cells in Screen Designer Jumping Around

    Hi James,

    Rest assured there is no plan on our end to discontinue the Classic Platform just yet. 

    However, when we do get to the point where we want to move forward supporting only one unified Method Platform - we will have a plan in place for how to move our Classic Userbase over to Method New; screens and all.


    Thanks James

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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