Method Community

Hello,

We send salesorders from our webshop to method via methodAPI.

Till yesterday no problem, since then we get the error from the call to

MethodAPIActionSendToDesktopV2

that 'server was unable to process request--> Object reference not set to an instance of an object

Does this have to do with the updates implemented yesterday?

Regards,

Dieter

Hello Dieter,

Thanks for reaching out. We are not seeing any issues for that call on our end. If you are still seeing issues please send an email to api@method.me with Accountname, Table and recordid details. The API update that went out yesterday was just for throttling limits and we dont reject requests just delay it.

Hi Laks,

Apparently we found a way to process the command successfully (or at least without error).

But the command returns 'SuccessDesktopNotConnected', which is a message we haven't seen before (that's what we think).

Can you tell me what that means and whether it really was successful or not?

Regards,

Dieter

Hello Dieter,

We display that message in response if the record was saved successfully but Method is not connected to QuickBooks. These records will be sent to QuickBooks once you connect Method to QuickBooks.

Hello Laks,

Now everything works fine again, thank you.

Best,

Dieter