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PDA win 6.1 htc touch pro issue

Last post 01-28-2011 1:30 PM by John M. 3 replies.
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  • 01-28-2011 2:00 AM

    PDA win 6.1 htc touch pro issue

    This is very strange. I was able to use the mobile app on my HTC touch pro using 6.1 on my wireless network at home with no issues. I was able to log in and all the screens worked great.  I called Verizion up to get the dataplan going and as soon as it started I was not able to go any of the mobile pages or any of your secured sites. I tried to get my password and create a account from the PDA and it was a no go, the screen bounced me back to the login page.  I can look at my yahoo email accounts. No error messages.  I called Verizion up saying it was working before i got your dataplan and we did a hard reset on the phone twice and it still did not work.  They are saying i need to up grade the phone. I did get rid of the data plan and went back to my homewirelsss network and now its not working.

    Maybe its time for a new phone heck its almost 3 years old? Only problem is Verizion dosent have any win phones and they said there is nothing in the pipeline for any of them. Maybe its time for sprint or AT&T. 

    What do you think?

    Thanks, John M

  • 01-28-2011 9:25 AM In reply to

    Re: PDA win 6.1 htc touch pro issue


    This may actually be something on our end. I will update you when I have more information.


    Michael Melo
    Product Manager
    Method Integration Inc.
  • 01-28-2011 10:05 AM In reply to

    Re: PDA win 6.1 htc touch pro issue


    Thanks for looking into this. At this point i am not in a hurry to get this working, but in time it would be great to work. Thanks.

    John M

  • 01-28-2011 1:30 PM In reply to

    Re: PDA win 6.1 htc touch pro issue


    I was doing a Google search and found a few people had problems like me with the secured website. This one guy used this browser called uZard. I tried it and it works great.  I am able to look at customers and such. Im going to try it today and see what happens.  here is the link

    John M

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