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Emails are bouncing back

Last post 02-22-2011 8:01 PM by John M. 3 replies.
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  • 02-22-2011 2:49 PM

    Emails are bouncing back

    Good Afternoon.

    For some odd reasong all of my work orders, route lists, invoices and estimats are all going to my email account and not to the customers accounts.  They were all working great a week ago, are there issues on your end?

    Thanks, John M

  • 02-22-2011 4:09 PM In reply to

    Re: Emails are bouncing back

    Answer

    John,

    This seems to work fine for me. I was able to send emails from the standard Invoice, Estimate and Activities screens with no issues.  Are the emails that are showing up in your inbox displaying your email address as the To email address?

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 02-22-2011 4:27 PM In reply to

    Re: Emails are bouncing back

     One more thing I wanted to add. Are you using customized screens? If so try it with the standard screens.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 02-22-2011 8:01 PM In reply to

    Re: Emails are bouncing back

    Michael

    Ok this was strange.  AT&T said they were having issues and it turns out my logic in a few buttons were off. Well its fixed now and everything is working.

    Thanks, John M

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