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Web-To-Lead script error

Last post 03-18-2011 4:58 PM by Method_Michael. 1 replies.
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  • 03-18-2011 4:00 PM

    Web-To-Lead script error

    I have on my website http://www.quick-training.com/contact.html a Method form. The web form properly completes the Method CRM entry but also generates a very, very long email error message.

    My website designer thinks it is an email script issue.

    Can anyone solve this thank you! laura@quick-training.com

     

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    Subject: Error encountered on webform Web-To-Lead

    Your client had encountered an error with web form Web-To-Lead. This may be due to incorrect setup of the web form. The error encountered was: Mailbox name not allowed. The server response was: SMTP Relaying Denied: Visit http://www.error-553.net for more info.



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    BillAddressCity_Step2=Toronto
    BillAddressState_Step2=ON
    BillAddressPostalCode_Step2=M5V+2J2
    BillAddressCountry_Step2=Canada
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    XML contained following values:

    Laura Madeira
    laura@quick-training.com
    www.quick-training.com
  • 03-18-2011 4:58 PM In reply to

    Re: Web-To-Lead script error

    Answer

    Hi Laura,

    I would check steps 6 and 7 of the Web-To-Lead setup and confirm that the information is accurate. It may also be a good idea to check your Default Email Preferences under Customize > My Account and click Save & Send Test Email.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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