Method Community

I have modified the Receive Payment Screen and assigned default accounts for both the A/R account field and the "Deposit To: field. While at first glance it appears to working as intended, the behavior changes based on the customer selected.

Scenarios I have seen -

Customer 1 is selected, the fields default as intended

Customer 2 is selected, A/R account defaults properly but the  Deposit To field is blank

Customer 3 is select and the A/R account is blank but the Deposit To field populates correctly

Customer 4 - both fields come up blank

These aren't specific customers, but chosen at random off the customer list. Interestingly enough, the behavior each customer exhibits does seem consistent. However I can't find consistencies amongst those customer records that show me root cause.

Thanks
Tracy

Hi Tracy,

There are actions on the Text Change event for the Received From drop down list that populates the A/R account and the Deposit To field, you will have to delete them or change them.

-Michael

Michael -

Thank you, your help is greatly appreciated.

Tracy