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Sales Orders with Sales Tax and Negative Totals

Last post 05-30-2011 3:40 PM by Method_Michael. 6 replies.
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  • 04-29-2011 11:42 AM

    Sales Orders with Sales Tax and Negative Totals

    Today we have a different error when trying to save a Sales Order that should have a total of "0", but Method believes is negative and it won't sync with Quickbooks. Attached is a screenshot as an example. It has to do with the point as which  sales tax is counted towards the Sales Order total.
    As you can see, if it added the sales tax to the total before it tries to save the sales order, it should be a sales order of size "$0.00". However, because it does not count the tax until later, it believes the SO total is negative.
    I am already in contact with support.

     

  • 04-29-2011 12:31 PM In reply to

    Re: Sales Orders with Sales Tax and Negative Totals

    Hi Alec,

    I was able to duplicate this issue and am creating a ticket for this.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 05-02-2011 9:36 AM In reply to

    Re: Sales Orders with Sales Tax and Negative Totals

    Hi Michael,

    Do you think this ticket will be reviewed this week?

    Alec

  • 05-02-2011 11:39 AM In reply to

    Re: Sales Orders with Sales Tax and Negative Totals

    Hi Alec,

    I am not sure but the developer team is aware of the issue. Once I get any feedback or update on this you will be the first to know Big Smile.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 05-12-2011 8:30 AM In reply to

    Re: Sales Orders with Sales Tax and Negative Totals

    I just wanted to quickly check in on this. Has a member of the team been able to evaluate the situation?

    Thank you!

  • 05-12-2011 2:49 PM In reply to

    Re: Sales Orders with Sales Tax and Negative Totals

    I have no update for you yet but once I do I will update this post as well as email you directly :)

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 05-30-2011 3:40 PM In reply to

    Re: Sales Orders with Sales Tax and Negative Totals

    Answer

    Hi Alec,

    This should now work :)

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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