Method Community

I have tried Safari, Skyfire, and Atomic (both as firefox 3 and IE8) and everytime I get the same issue.  I can't seem to scroll thru my screens.  I have many custom screens and I know you can't really speak to them, but I was just wondering if there was a general reason or if anyone had this issue and has gotten around it.

I get the initial part of the screen that I can see in the size of the ipad screen and it works I can enter into it and select from the grid but I can't scroll up/down or left/right to see the rest of the screen.

Oddly enough if I select a box to enter text into, I can hit NEXT(TAB) on the ipad keyboard and it will bring up the next section of screen, but then I can't scroll back to the top.

I know you guys aren't focused on ipad right now but my boss really wants this to work for the sales force and I was just wondering if there was a work around.

I haven't messed with the MOBILE screen design yet but I'd hate to have to redo all of our screens for MOBILE application.

Thanks in advance.

Hi Wavetec,

I haven't tested this but I did a bit of research, when you are scrolling in Method are you using 2 fingers or 1 finger? To scroll within frames on an iPad you need to use 2 fingers (Method uses frames).

-Michael

 Yeah, It's not a frames issue.  it's like it comes up like a picture on the screen and there is nothing left or down past the borders of the screen.  It is NOT a picture of course because I can enter into text boxes and like I said if I go to the last text box and hit NEXT(TAB) on the keyboard it goes to the next section, but I can't go back up to the first section, without first going to the topmost text box and clicking PREVIOUS(ShiftTAB) on the keyboard to go up.  Also if I HIDE the current sections it will bring up the next section.  I just don't know why it doesn't bring up the whole page in the initial load and let me scroll down to the info.  I know I had some compatability issues when I first started with METHOD in IE.  It didn't want to size properly so I had to move to MOZILLA and then it seemed to adjust to the size of the monitor it was on.  I really wish there was a fix for this.

Thanks.

Greg

Hi Greg,

To follow up with this, we have now tested it and are able to duplicate the issue you are describing and a ticket has been created for this issue (I cannot place a guarantee on when or if this will be fixed).

-Michael   

 OK.  I'm glad it's not just me.  :)

As a potential method customer, i wanted to inquire and see what was the result of this ticket. was a solution ever found?

Thanks

Chris

crs.one:

was a solution ever found?

At this time, our mobile version of Method is constrained - please refer to this post with more details.

~C