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Invoice/Sales Order Totalling

Last post 06-08-2011 4:42 PM by Method_Michael. 2 replies.
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  • 06-07-2011 12:27 PM

    Invoice/Sales Order Totalling

    I'm finding multiple invoices that have totalling issues.

    Within the Item Table, the Amount Total that is in bold does not match the sum of each item's amount, totalled.  However, towards the bottom of the Invoice screen, the Balance Due field is still accurate (based on my calculating each item's amount).  I realize this is the field that is probably sent to QB and what matters, but it raises flags for my staff and shouldn't be doing this.  I've certainly updated and then saved, over and over again.  I've refreshed the whole system, came back to it.  Closed the system,  came back to it.  Each specific item's amount is accurate (per rate multiplied by quantity) though anyway, so I'm not sure what it could be.

    How do I get this back to normal?

     

  • 06-07-2011 2:40 PM In reply to

    Re: Invoice/Sales Order Totalling

    Hi cpitts,

    We are aware of this issue and are working on getting it addressed. I will update this forum post once the issue has been resolved.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 06-08-2011 4:42 PM In reply to

    Re: Invoice/Sales Order Totalling

    Answer

    Hi cpitts,

    This issue should now be resolved.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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