Method Community

This has recently stopped working. I have selected all rows to export and nothing exports... this is a new issue as of last platform update, please look into this

I have looked into these screens and the standard actions of "exporting" is no longer working pleae test this it is not working on my account.

As i look again i have only 1 selection for "table" and it shows invoice table, somehow this has been changed from the update it is supposed to be "activities table"

Innovative-

I tried this on the standard List Builder screen and it worked fine.

Innovative:

As i look again i have only 1 selection for "table" and it shows invoice table, somehow this has been changed from the update it is supposed to be "activities table"

I'm not exactly sure what you mean.

-Michael

Michael,

These are custom screens but standard Actions pulled from Dropdown selections, THere is no data being exported on my account to .xls or pdf it has always worked fine until recently, can i call you or u call me to explain.

Innovative,

Based on this extra bit of info I am now aware of what the issue is and will follow up when I have more details or a resolution. If you email me your contact details and your Method account name I can contact you but it would be considered consulting time (You would be charged up front and if your issue is indeed a bug you will be credited back the time).

-MIchael

Michael,

I guess no need for me top pay for it based on your message it appears you see the bug... This export feature is very important as we cannot run our sales reports for the day please let me know asap of time when u think it could be resolved

thks

Innovative,

As soon as I have any updates on this or a resolution this forum will be my first stop :)

-Michael

works now

please advise of what it was

thks

Innovative,

I am glad to hear that. The issue was with how grids were treated when being filtered by a field from the screen (In your case a drop down).

-Michael