Ok this was strange, i just got anouther email from the same case. This time it took me to the reg sign in page where it just askes for your email address. So it looks like this is working. Thanks!
The only thing left is the comment section. Its showing this:<p><b>02-Aug-2011 08:07:00 AM, JohnM (staff)
wrote:</b></p><p><b>02-Aug-2011 08:11:00 AM,
John Mora wrote:</b></p>comment /response to case #3
But i know your working on that.