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Broken links with Field Services

Last post 08-08-2011 11:29 AM by Method_Michael. 4 replies.
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  • 08-04-2011 1:48 AM

    Broken links with Field Services

    Greetings

    Found the following missing screens. These are all standard Method screens

    Field Services>Dashboard> CRM Reminders>My Incomplete Activites: Not working

    Field Services>Dashboard> CRM Reminders>My Incomplete Oppunities: Not working

    Field Services>Dashboard> CRM Reminders>My Incomplete Customer Service Cases: Not working

    Field Services>Post to QB>Non-Posted Time Tracking grid>GoTo: Time Tracking page is missing

    Good Luck!

    John M

     

  • 08-04-2011 8:12 AM In reply to

    Re: Broken links with Field Services

    John-

    Thanks for bringing this to our attention. Just to confirm, did you upgrade to the new CRM and go through the final step to uninstall Method Full Blown?

    -MIchael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 08-04-2011 8:16 AM In reply to

    Re: Broken links with Field Services

    Michael,

    Yes I did

     

  • 08-04-2011 1:29 PM In reply to

    Re: Broken links with Field Services

    John-

    The reason this is happening is because those links reference old screens which no longer exist when Method Full Blown is removed. I am creating a ticket for this issue.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 08-08-2011 11:29 AM In reply to

    Re: Broken links with Field Services

    Answer

    John- The orginal screen should now be fixed. You may also want to add the Activities, Opportunities and Cases tab to your Field Service Operations tab group or which ever tab group you use with Field Service Center.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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