Is updating to the new CRM 2.0 required? I have a client that only uses Field Service and we have customized it.
If so, this is a requirement can you tell me the deadline the upgrade needs to be completed by?
It is not required to update to the new CRM but you can still install the new CRM on your account and as long as you don't uninstall Method Full Blown from your account you will have both.
I saw something about a December 22 deadline. Is it still true that you are not required to update to the new version?
The December 22 date you are seeing is for the November version of the site. There is no deadline to upgrade to the new CRM.