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Error when adding new Document

Last post 09-20-2011 9:51 AM by Method_Michael. 4 replies.
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  • 09-19-2011 1:05 PM

    Error when adding new Document

    I am getting an error when adding a new document, I fill in the name, assigned to, and folder.  I then select the item from my computer and upload. When I select Save & Close I am getting an error that the "Name" I filled in is pointing to "DocumentRef" which is not a valid dropdown list value?   How do I resolve this?

     

    The value 'ReQuestDealerPriceSheet' was not a valid dropdown list value for 'DocumentRef'.

    Additional Information

    Action Sequence Order:2

  • 09-19-2011 3:08 PM In reply to

    Re: Error when adding new Document

    Hi Emily,

    Are you doing this from the Opportunities screen? Did you customize any of the document library screens.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 09-19-2011 3:14 PM In reply to

    Re: Error when adding new Document

    I added the Documents Library default screen to my Home tab so I could manage my documents library not associated to any record set.

  • 09-20-2011 9:23 AM In reply to

    Re: Error when adding new Document

    Emily-

    Can you enable MethodSupport(Customize  > Users) and I will take a look since it is using the Standard Document Library screen.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 09-20-2011 9:51 AM In reply to

    Re: Error when adding new Document

    Emily- 

    Also does this work if you go through the opportunities screen to add a document?

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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