Method Community

We tried to enter our first vendor credit in Method today. An error message came up that read:

"This record could not be saved. The version of your accounting software does not support edits on this list or transaction from 3rd party software. Try editing the record directly in your accounting software instead."

However, the credit seemed to work and was applied in QuickBooks.

Now it will not let me even enter any more credits. Can you please look into this problem and find out why it let us apply the first credit we did but will not let us enter any more.

Katie-

I will have to verify this further but I am pretty sure that the QuickBooks SDK(What allows Method to communicate with QB), doesn't support editing of Vendor credits, which means you can add a new credit but you can't edit existing ones. As soon as you click Save(If the sync engine is running) that Credit is no longer a new Credit and you are editing a Credit and QuickBooks doesn't allow that.

-Michael

Katie-

Good news! The SDK does support it (If you are using QB 2009 or higher) and now Method does to, just perform the following steps:

1. Go to Customize > Tables / Fields.

2. Edit the VendorCredit table by clicking Edit Fields.

3. Click Finish Editing Fields.

4. Edit the VendorCreditLineItem table by clicking Edit Fields.

5. Click Finish Editing Fields.

6. Edit the VendorCreditLineExpense table by clicking Edit Fields.

7. Click Finish Editing Fields.

After doing these steps you could now be able to edit vendor credits.

-Michael

 Michael, I tried this but it did not work.  When I go to edit the table, "Finish Editing" is not an option.  The options are "save and close" (which I tried), Delete or Cancel.  You can access our account to see this.  Thanks.

GaryK-

I updated the steps above to be more clear, I have also performed these steps on your account.

-Michael