Method Community

so i noticed under leads, and customers even, the last activity field is not displaying correctly.  So in leads, i pulled up a lead i had an email activity with on december 1st but on the dashboard "leads and contacts" list area under last or next activity it is both black but if you open her up as a lead then click the activity tab you can see it? what gives?

Then for a customer i just did an activity and that refreshed but it instead shows up under next activity and the "last activity" stays blank

MisterBill-

It could be that you do not have your Activity Status Type setup correctly for your Activity Statuses.

To change this go to the New Activity Screen and click ... next to the Activity Status drop down. In the window that pops up make sure you set the correct Activity Status Types for each Activity Status. The last activity field is populated by activity types that are 'Completed' the next activity field is populated by activity types that are pending.

-Michael