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Suggestion: Upload attached document to case

Last post 01-12-2012 1:45 PM by Method_Michael. 1 replies.
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  • 01-09-2012 3:22 PM

    Suggestion: Upload attached document to case

    Hi Method,

    Right now, one of the options provided by the plug-in allows me to add an email to an existing case #, or to a new case. If the email has a file attachment, it is currently ignored by Method - if I want to upload the attachment, I'll have to do it separately via Method in my web browser. It would be nice to have a feature in the plug-in that not only allows me to upload the attachments, but also lets me to select which attachments I'd like to upload (in case they aren't all relevant).

    Thoughts?

     

    - Sam

  • 01-12-2012 1:45 PM In reply to

    Re: Suggestion: Upload attached document to case

    Answer

    Sam-

    This is a good suggestion. I will make sure to pass it along, though I don't know when or if it will be implemented. 

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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