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bill payment issue

Last post 02-27-2012 9:08 AM by Method_Valbon. 3 replies.
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  • 02-18-2012 11:03 AM

    bill payment issue

    Greetings,

    Method Feb Ver> Bills: TemplateOnlineCRMWQBDesktop #112> Expences lines>

    I did a cost of good sold account, enteted the cost, put note in the memo field, chosed a customer, made it billable, chosed a class and i get a error message. I also see the delete line is missing but that could mean i only have one entry and i am entering that line.

    check it out. This is your default screen.

    I am going to assume that it will create a invoice for this billable item?  

    Thanks, John M 

    UPDATE: its when i choose update is when i get the error message.  The message says that you will be conacted. No numbers or anything

    Error Editing Existing Record(s) in Grid.

    Additional Information

    An error has occurred. An email has been sent to Method staff. If this problem persists, please contact the Method Team at method@methodintegration.com.

  • 02-20-2012 9:06 AM In reply to

    Re: bill payment issue

    Hi John,

    I was able to replicate this. Seems when you update or save it doesn't like the COGS for some reason. I'm able to use other account types though…what about you? Let me look further into this before I post back here.

    A temporary solution is for you to create these particular bills in QB…they'll still sync to Method.

    Thanks.

    Need more help? Ask us about Method consulting services.

    Valbon Shabani
    Director of Education
    Method Integration Inc.
    Toll Free: 1.888.925.6238 ext. 715
    Local and overseas: 416.847.0400 ext. 715
    Fax: 416.640.6027
    E-mail: valbon@method.me
    Website: http://www.linkedin.com/in/valbon
  • 02-20-2012 10:22 AM In reply to

    Re: bill payment issue

     

    I can only do expense accounts and thats it.  I am thinking when you guys programmed this page you only wanted expences. 

    John M

     

     

  • 02-27-2012 9:08 AM In reply to

    Re: bill payment issue

    Hi John - just to let you know we have an update for this in our test environment. I'll let you know when you can expect it live.

    Need more help? Ask us about Method consulting services.

    Valbon Shabani
    Director of Education
    Method Integration Inc.
    Toll Free: 1.888.925.6238 ext. 715
    Local and overseas: 416.847.0400 ext. 715
    Fax: 416.640.6027
    E-mail: valbon@method.me
    Website: http://www.linkedin.com/in/valbon
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