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Report designer will not log on

Last post 03-17-2012 6:33 AM by cmogletree. 3 replies.
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  • 03-16-2012 5:29 AM

    Report designer will not log on

     I have never been able to login to report designer I get this error "The underlying connection was closed: An unexpected error occurred on a receive."

  • 03-16-2012 8:47 AM In reply to

    Re: Report designer will not log on

    Answer

    Hi cmogletree,

    I'm going to assume it's not a account name, user name and password issue. I took the message you were getting and popped into my dear friend Google to get an opinion.

    Google...

    cmogletree:
    "The underlying connection was closed: An unexpected error occurred on a receive."

    One of the hits suggests making sure that you are using the most recent version of the .NET Framework which is relevant for our report designer. This was just one possible resolutions but an important one which might help you. Can you ensure you have the latest windows updates including .NET Framework updates? If you continue to have the problem please let us know or call in for support.

    Hope this helps. Good luck!

    Need more help? Ask us about Method consulting services.

    Valbon Shabani
    Director of Education
    Method Integration Inc.
    Toll Free: 1.888.925.6238 ext. 715
    Local and overseas: 416.847.0400 ext. 715
    Fax: 416.640.6027
    E-mail: valbon@method.me
    Website: http://www.linkedin.com/in/valbon
  • 03-16-2012 9:05 AM In reply to

    Re: Report designer will not log on

    Answer

    … if the above doesn't help, I would also check software firewalls, hardware firewalls, and anti-virus. It could just be that the Method Report Designer needs to be allowed to "talk" to the internet on the computer.

    Need more help? Ask us about Method consulting services.

    Valbon Shabani
    Director of Education
    Method Integration Inc.
    Toll Free: 1.888.925.6238 ext. 715
    Local and overseas: 416.847.0400 ext. 715
    Fax: 416.640.6027
    E-mail: valbon@method.me
    Website: http://www.linkedin.com/in/valbon
  • 03-17-2012 6:33 AM In reply to

    Re: Report designer will not log on

    I did the update, and now I am getting an authentication error, this is the information that I came up with. "HTTP status 417" error

    If the proxy server uses Windows authentication, the Visual Studio 2005 Help system cannot provide Windows credentials to the proxy server. You can modify the Visual Studio 2005 configuration file to work around this issue. When you do this, the Visual Studio 2005 Start Page is not affected, and this page downloads content correctly.

    To make Visual Studio 2005 provide Windows credentials to the proxy server, either replace the code in the configuration file with the following code, or add the code starting with the <defaultProxy> tag and ending with the </defaultProxy> tag to the configuration file.

    <configuration>
        <startup>
            <supportedRuntime version="v2.0.50727" safemode="true"/>
            <requiredRuntime version="v2.0.50727" safemode="true"/>
        </startup>
        <runtime>
            <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
                <probing privatePath="PublicAssemblies;PrivateAssemblies"/>
                <dependentAssembly>
                    <assemblyIdentity name="EnvDTE" publicKeyToken="b03f5f7f11d50a3a" culture="neutral"/>
                    <bindingRedirect oldVersion="7.0.3300.0" newVersion="8.0.0.0"/>
                </dependentAssembly>
            </assemblyBinding>
        </runtime>
        <system.net>
            <settings>
                <ipv6 enabled="true" />
            </settings>
            <defaultProxy enabled="true" useDefaultCredentials="true">
                <proxy bypassonlocal="True" proxyaddress="http://yourproxy"/>
            </defaultProxy>
        </system.net>
    </configuration>
    

    Notes

    • You must insert the correct proxy server address for your network in the following line of code:
      proxy bypassonlocal="True" proxyaddress="http://yourproxy:port#"/
    • The configuration file has the following file name:
      Drive:\Program Files\Common Files\Microsoft Shared\Help 8\Dexplore.exe.config
    • If you use the integrated Help viewer, you must add the XML code to the configuration file. The configuration file has the following file name:
      Drive:\Program Files\Microsoft Visual Studio 8\Common7\IDE\Devenv.exe.config

    Method 2: Use the integrated Web browser in Visual Studio 2005

    In certain cases, the proxy server may use another authentication scheme, such as LDAP-based authentication on a UNIX box. However, there is no guaranteed way to make the Visual Studio 2005 Help system provide the needed credentials to the proxy server. The Visual Studio 2005 client must be designed to prompt the user for credentials when the proxy server requests credentials. However, this prompting mechanism does not exist in Visual Studio 2005.

    You may be able to work around this issue by using the integrated Web browser in Visual Studio 2005. To do this, follow these steps:

    1. Start Visual Studio 2005.
    2. On the View menu, point to Other Windows, and then click Web Browser.

      An authentication message may appear when the integrated Web browser tries to access a Web site. If you are prompted for authentication credentials, go to step 3.
    3. Enter a valid username and password.

      The Visual Studio 2005 Start Page and Visual Studio 2005 online Help may now function correctly.
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